Effective Date: [02-JAN-2025]
At SolutionWithLawyers, we respect and value your privacy. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit or use our platform. By using SolutionWithLawyers, you consent to the practices outlined in this policy.
1. Information We Collect
We collect the following types of personal information when you use our platform:
- Personal Identification Information: When you create an account or contact us, we collect your name, email address, phone number, and other contact details.
- Payment Information: We collect payment details such as credit card information and billing addresses when you make payments for services.
- User Activity Data: We collect information about your use of the platform, such as login data, IP addresses, browser type, pages visited, and actions taken on the platform. This helps us improve your user experience.
- Communication Data: Any correspondence between you and our support team or via our platform will be retained to improve service quality.
2. How We Use Your Information
We use your personal data for the following purposes:
- Connecting Clients and Lawyers: We use your details to match you with suitable lawyers and provide legal services.
- Service Improvement: To enhance the performance and functionality of our platform, we analyze user interactions.
- Customer Support: To assist you with inquiries and resolve issues.
- Payments and Transactions: To process payments and manage financial transactions securely.
- Legal Compliance: To comply with applicable laws and regulations.
3. Data Protection and Security
We take reasonable security measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
- With trusted service providers who help us operate the platform and process payments.
- To comply with legal obligations, such as in response to a court order or legal process.
- If there is a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
5. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any linked websites.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional emails or communications from us.
- Request that we limit the use of your information for specific purposes.
To exercise any of these rights, please contact us at team@solutionwithlawyers.com.
7. Changes to the Privacy Policy
We may update our privacy policy periodically. We will notify you of any significant changes by posting the updated policy on this page with a revised effective date.
8. Contact Us
For questions or concerns regarding this Privacy Policy, please reach us at:
Email: team@solutionwithlawyers.com